http://www.latimes.com/business/la-fi-m ... 127.column
Liz Pulliam Weston:
Money Talk
Halting Illegal Harassment by Ruthless Debt Collectors
September 24, 2006
Dear Liz: I receive three to five calls every day from a collection agency seeking payment for $5,000 in medical bills. The thing is, I am not the woman they're looking for. My name is not even the same as hers, but even though I asked them to stop calling, they didn't. They have told me that I am lying, that I am in fact this other person and that I need to learn to pay my bills. I have gone so far as to ask for a manager, and they hang up on me, or they just give me the runaround. I am ready to sue them for harassment. I have considered changing my phone number. Where is the humanity?
Answer: Obviously, humanity is in short supply at this particular collection agency.
You could use caller ID or an answering machine to start screening your calls. But you really shouldn't have to hide from a belligerent collector who's clearly in the wrong.
Calling you repeatedly to harass you about a debt is a violation of the federal Fair Debt Collection Practices Act, even if you owed the money — which of course you don't.
The act also gives you the right to demand that a collector stop contacting you, and the collector is required to comply. You can sue collectors who ignore the law for $1,000 for every violation.
To invoke your right, though, you need to send your request in writing to the offending collector. That means you need to find out which collection agency is calling you, and its address.
The collector was supposed to send you a written notice about the debt within five days after it first contacted you. If it actually did, then you should have all the information you need to send the letter. If not, you have another violation of the law to add to your lawsuit, if you decide to sue.
Assuming you don't have the required letter, you may be able to use an Internet reverse phone directory such as AnyWho.com to track down this information if the callers left a return phone number.
If not, you can simply try asking for the company's name and address the next time the collector calls, although the callers' previous reluctance to refer you to a manager indicates they may be coy about providing such details.
If that's the case, you might try saying something vaguely cooperative like, "If I were to pay this debt, where would I send the money?" Obviously, don't agree that you actually do owe the money or make any bogus repayment arrangements.
Once you have the information, send the company a letter by certified mail, return receipt requested. Explain that you are not the person they're seeking, that you want them to stop contacting you immediately and that if they don't you will sue them for their various violations of the collection practices law.
Keep copies of the letter and consider taping any further contacts you have with the collector (inform them you're taping, to make sure you're on the right side of phone-tapping laws).
If you do want to pursue a lawsuit, you might consider contacting an attorney who specializes in fair debt collection laws. You can get a referral from the National Assn. of Consumer Advocates at http://www.naca.net or MyFairCredit.com.
Suing Grandpa for Owed Cash Isn't a Good Option
Dear Liz: You recently responded to a question about a grandfather who contributed money to a custodial account and then took it back. Your response seems to me to be inadequate. The grandfather didn't promise the money and then renege; he transferred it to the account and then embezzled it by withdrawing the cash and using it for his own purposes. A criminal offense is likely, and the help of a prosecutor might get the desired result, right?
Answer: Even if the "desired result" is seeing Grandpa in jail, the answer is no. Police and prosecutors in most areas are too busy with far more serious crimes to do much about a grandfather pilfering money from a custodial account.
There's no question that what the grandfather did was wrong. Money in a custodial account belongs to the minor for whom the account was opened. The grandson could file a civil lawsuit, but as I mentioned in the original column, suing family members is a pretty poor way to resolve disputes.
Liz Pulliam Weston is the author of the books "Your Credit Score" and "Deal With Your Debt," both published by Prentice Hall. Questions for possible inclusion in her column may be sent to 3940 Laurel Canyon Blvd., No. 238, Studio City, CA 91604, or via the "Contact Liz" form at http://www.lizweston.com . Distributed by No More Red Inc.
Halting Illegal Harassment by Ruthless Debt Collectors
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- Debt Collection Companies and Attorneys: AAAAAA
- ↳ Account Solutions Group
- ↳ Alegis/Sherman Acquisitions/Performance
- ↳ Allied Interstate f/k/a Coldata
- ↳ Allen, Lewis & Associates
- ↳ Alliance One
- ↳ Allstate Financial/Allstate Adjustment
- ↳ Aman Collection Service
- ↳ American Acceptance a/k/a National Acceptance
- ↳ American Coradius
- ↳ American Legal Recovery
- ↳ Ameriquest Recovery Services
- ↳ AMO Recoveries
- ↳ Ariel Financial Services
- ↳ Arrow Financial Services
- ↳ Asta Funding a/k/a Palisades Collections
- ↳ Asset Acceptance Corp.
- ↳ Atlantic Credit & Finance
- ↳ Attention, LLC
- ↳ Apex Financial A/K/A Hilco Receivables
- Debt Collection Companies and Attorneys: BBBBBB
- ↳ Barnes, Curtis a/k/a Calfin a/k/a Con-America
- ↳ Barnford, Thomas a/k/a Elder, Timothy a/k/a Con-America a/k/a CACV/CACH
- ↳ Baumann Law Firm
- ↳ Bay Area Credit Services
- ↳ Bennett & Deloney
- ↳ Boivin, Lawrence Law Firm
- ↳ Booska, Steven Law Offices
- ↳ Boyajian Law Offices
- ↳ Bronson & Migliaccio
- ↳ Buffaloe & Associates
- ↳ Burgess, Douglas Law Offices
- ↳ Burak, Donald Law offices
- ↳ Bureaus Inc.
- ↳ Burke, Edward T. & Associates
- ↳ BOSS: Business Office Systems and Solutions
- Debt Collection Companies and Attorneys: CCCCCC
- ↳ California Financial Credit Association
- ↳ Cambece, James
- ↳ Capital Corporation AKA Capital Collections
- ↳ Capital Management Services
- ↳ Capital One Bank and its Sister Entities [including Westmoreland Agency]
- ↳ Cavalry Portfolio Services
- ↳ Client Services, Inc.
- ↳ Cohen & Slamowitz a/k/a Gemini Recoveries
- ↳ Collect America a/k/a CACV a/k/a CACH
- ↳ CMKS Holdings, LLC a/k/a Stouwie & Mayo, PLLC
- ↳ Coldata Collection Agency
- ↳ Collect Corp.
- ↳ Collectech Systems
- ↳ Collins Law Office
- ↳ Colonial Credit Corp.
- ↳ Colorado Capital Investments
- ↳ Commonwealth Financial Systems
- ↳ Consumer Recovery Associates
- ↳ Continental Credit
- ↳ Collecto, Inc., d/b/a Collection Company of America
- ↳ Continental Fairways
- ↳ Convergys
- ↳ CPS Investigations
- ↳ Credit Collection Service
- ↳ Credit One, LLC
- ↳ Credit Store [The Credit Store]
- ↳ Credit Systems International
- ↳ Creditors Financial Group
- ↳ Creditors Interchange Receivable Management, LLC
- ↳ Capital Recovery Service [CRS]
- ↳ C. Water Recovery
- ↳ Credit Bureau of the South
- ↳ Credit Collections, Inc.
- ↳ Credigy Receivables
- ↳ Cadle Co., Inc.
- Debt Collection Companies and Attorneys: DDDDDD
- ↳ D.C. Credit Services a/k/a David Cohen
- ↳ De Lage Landen Financial Services
- ↳ Daniels & Norelli, P.C. a/k/a Con America
- ↳ DeFede, John A. Esq. [John Defede, Esq.]
- ↳ DeJana, Richard Esq. [Richard DeJana, Esq.
- ↳ Delta Group aka Joseph, Ortiz & Epstein, LLC
- ↳ Dendy, Michael D. Esq.
- ↳ DMG Consulting
- Debt Collection Companies and Attorneys: EEEEEE
- ↳ Ebbets Partners
- ↳ eCast Settlement
- ↳ Elder, Timothy L. / Barnford, Thomas K.
- ↳ Elite Recovery Services, Inc.
- ↳ Ellis Crosby and Associates
- ↳ Encore Receivable Management
- ↳ Endeavor Financial Partners, LLC
- ↳ ER Solutions
- ↳ Eskanos & Adler, PC
- ↳ Estate Recoveries
- ↳ Evans Law Offices
- ↳ ED Fund
- Debt Collection Companies and Attorneys: FFFFFF
- ↳ Financial Credit Services
- ↳ FBCS Federal Bond & Collection Service
- ↳ Federal Credit Corp.
- ↳ Federal Credit Recovery/FCR Offices
- ↳ First Revenue Assurance
- ↳ French, WC (Bill), Law Offices of
- ↳ First Nationwide Resource Group
- ↳ Federal Adjustment Bureau
- Debt Collection Companies and Attorneys: GGGGGG
- ↳ Go-More Financial, Inc.
- ↳ GC Services
- ↳ Gemini Recoveries, Inc.
- ↳ Giove Law Office, P.C.
- ↳ Global Acceptance Credit Company (GACC)
- ↳ Global Asset Investigation Services, LLC
- ↳ General Revenue Corp.
- ↳ Goggins & Lavintman, PA
- ↳ Gulf State Credit
- ↳ Great Seneca Financial Corp.
- ↳ Greenberg, Grant & Richards, Inc.
- Debt Collection Companies and Attorneys: HHHHHH
- ↳ Hanna, Frederick J. & Assoc.
- ↳ Harker, John W. [CACV]
- ↳ Harrison Ross Byck, Esq.
- ↳ Harry Cohn and Scott M. Miller
- ↳ Hosto and Buchan
- ↳ Household Recovery Services Corp.
- ↳ Hudson & Keyse, LLC
- ↳ Hull & Associates, P.C.
- Debt Collection Companies and Attorneys: IIIIII
- ↳ Integrity Resolution Group, LLC
- ↳ International Portfolio Management
- Debt Collection Companies and Attorneys: JJJJJJ
- ↳ Javitch, Block & Rathbone L.L.P.
- ↳ Joseph, Ortiz & Epstein, LLC a/k/a Delta Group
- Debt Collection Companies and Attorneys: KKKKKK
- ↳ Kay, Mitchell N., P.C. [Law Offices]
- ↳ Kravitz, Schnitzer, Sloane, Johnson & Eberhardy, CHTD
- Debt Collection Companies and Attorneys: LLLLLL
- ↳ Lenahan Law Offices
- ↳ Lang, Richert & Patch
- ↳ LDG Financial Services II, LLC
- ↳ Leasecomm Corporation
- ↳ Legal Recovery Services, Inc.
- ↳ LHR, Inc.
- ↳ Love, Beal & Nixon, PC
- ↳ Lowery, Scott P., P.C. a/k/a CACH, LLC
- ↳ LTD Financial Services, L.P.
- ↳ LVNV Funding, LLC
- Debt Collection Companies and Attorneys: MMMMMM
- ↳ Magnus Services, Inc.
- ↳ Mann-Bracken, LLC
- ↳ Marauder Corporation
- ↳ McKelvey Law Office
- ↳ Meadows Law Office - Sheree Meadows
- ↳ Mel S. Harris & Associates
- ↳ Merchant's Credit Guide Co.
- ↳ Messerli & Kramer
- ↳ Midland Credit Management, Inc.
- ↳ Mims, Jerry M., Lawyer
- ↳ Moore, Gerald E. & Associates
- ↳ MRS Associates, Inc.
- ↳ Myers & Porter, Attorneys
- Debt Collection Companies and Attorneys: NNNNNN
- ↳ NCO Financial
- ↳ National Action Financial Services, Inc.
- ↳ National Acceptance
- ↳ National Asset Management
- ↳ National Asset Services Co.
- ↳ National Attorney's Network
- ↳ National Credit Adjusters
- ↳ National Enterprise Systems
- ↳ National Financial Systems
- ↳ National Revenue Corporation
- ↳ Nationwide Capital Recovery
- ↳ Nationwide Credit, Inc.
- ↳ Neuheisel Law Firm, PC
- ↳ New Horizon Credit, Inc.
- ↳ New Vision Financial
- ↳ North Shore Agency
- ↳ North Star Capital Acquisitions, LLC
- ↳ Northeast Credit & Collections
- Debt Collection Companies and Attorneys: OOOOOO
- ↳ Omnia Credit Services
- ↳ O'Neill Management, Inc. Investigators
- ↳ Ozark Capital Corporation
- ↳ OSI/Outsourcing Solutions
- Debt Collection Companies and Attorneys: PPPPPP
- ↳ Performance Capital Management
- ↳ Pacific Coast Collections (Alliance One)
- ↳ Palisades Collections, LLC
- ↳ Penn Credit Corporation
- ↳ Phillips & Burns, LLC
- ↳ Phillips & Cohen Associates, Ltd.
- ↳ Pinnacle Asset & Capital Management Grp, LLC
- ↳ Plaza Associates
- ↳ Portfolio Exchange
- ↳ Portfolio Management of Amherst, LLC.
- ↳ Portfolio Recovery Associates, LLC
- ↳ Preferred Platinum Plan
- ↳ Prime Asset Recovery, Inc. / www.giovelawofficeexposed.com
- ↳ Pro Collect, Inc.
- Debt Collection Companies and Attorneys: QQQQQQ
- ↳ Quadrant Group LLC - The Recycle Shop
- Debt Collection Companies and Attorneys: RRRRRR
- ↳ Ranieri, Christopher, Law Office of
- ↳ RCS Centre Corp.
- ↳ Redline Recovery Services, LLC
- ↳ Regent & Associates, P.C.
- ↳ Resurgent Capital Services / Sherman Acquisitions
- ↳ Reynolds, Jacobson & Sloane, Attorneys
- ↳ Riddle [Jessie Riddle] & Associates
- ↳ Risk Management Alternatives (RMA)
- ↳ RJM Acquisitions, LLC
- ↳ Roach, Larry, Law Offices of
- ↳ Rosenthal & Colby, Inc.
- Debt Collection Companies and Attorneys: SSSSSS
- ↳ Sherman Acquisitions
- ↳ Sagres Company, (the)
- ↳ Scherr, Harold E. , Attorney / Con-America
- ↳ Schreiber and Associates, PC.
- ↳ Shekinah, Inc.
- ↳ Sherman Financial Group/Alegis (SDB)
- ↳ Specified Credit Association
- ↳ Stanley Weinberg & Associates
- ↳ Steinbrenner, Carl A.
- ↳ Stevens & James Debt Collectors
- ↳ Sky Recovery Services
- Debt Collection Companies and Attorneys: TTTTTT
- ↳ Tabula Rasa, Inc.
- ↳ Taylor, Jay A., PC [Jay A. Taylor, Esq.]
- ↳ Titan Recovery Group
- ↳ Transcontinental Adjustment Corp.
- ↳ Trauner Cohen & Thomas f/k/a Trauner King & Cohen
- ↳ Triadvantage Credit Services
- Debt Collection Companies and Attorneys: UUUUUU
- ↳ Unifund Group Corp. a/k/a Unifund CCR Partners, LLC
- ↳ United Creditors
- ↳ United Legal Corp.
- ↳ United Recovery System
- ↳ US Audit Control
- Debt Collection Companies and Attorneys: VVVVVV
- ↳ Van Ru Credit Corp.
- ↳ Varde
- ↳ Vasques, Luis, Attorney [Luis E. Vasques, Esq.]
- Debt Collection Companies and Attorneys: WWWWWW
- ↳ Wexler & Wexler, PA
- ↳ Wolpoff & Abramson, LLP
- ↳ Weltman, Weinberg & Reis
- ↳ Wendt Law Offices
- ↳ West Asset Management
- ↳ Westmoreland Agency [Capital One Bank]
- ↳ Winn and Sims, PC
- ↳ Wolf, Jack, PA [Jack Wolf, Esq.]
- ↳ Wolpoff & Abramson, LLP
- ↳ Wolter, Warren H, Attorney [Warren H. Wolter, Esq.]
- ↳ Worldwide Asset Purchasing, LLC
- ↳ Wright, Makel Ann, Esq. [Makel Ann Wright, Esq.]
- Debt Collection Companies and Attorneys: ZZZZZZ
- ↳ Zenith Acquisitions Corporation
- ↳ Zwicker & Associates, PC